About WhatsApp Business

The WhatsApp Business Platform by Meta, in partnership with Redington, is a transformative solution for business-customer communication, designed to scale with your brand’s ambitions. Empowering businesses to manage interactions effortlessly, automate responses, and integrate seamlessly with existing systems, it opens the door to over 2 billion active users worldwide. From acquisition to fostering loyal consumers, this platform enhances customer support, elevates engagement, and maximizes retention across every step of the customer journey.

Unlock the power of personalized conversations, drive brand growth, and redefine customer experiences with the WhatsApp Business Platform—your gateway to lasting success with the combined strength of Meta and Redington!

Why Partner with Redington

With strong partnerships and trust built over years, Redington is committed to providing seamless technological experiences. Harness the potential of the WhatsApp Business Platform with Redington's dedicated services and support.

India’s No.1 Distribution Partner

Serving 40K+ partners from 42+ locations across India with local touch for smooth transactions, Redington's vast network and experience in the tech industry ensures the support needed to maximize WhatsApp Business Platform's potential.

End-to-End Support

From initial setup to ongoing optimization, Redington offers comprehensive support tailored to your unique business requirements. Our dedicated team is here to help you leverage the platform effectively, ensuring a smooth experience.

Redington, a channel-first company that focuses on partners

Your customers are in safe hands with Redington, a channel-first company that focuses on partners and doesn’t directly target end customersTrusted Industry Leader

Complete Whatsapp Engagement Suite

Platform with 300 + features to ensure your customer are leveraging WhatsApp full potential at scale.

Earning Potential

Partner with Redington to unlock new revenue streams and expand your service offering with minimum Investment.

Platform Delivery

Redington White Label partnerships ensure 1st Customer sign up within 5 days’ time. Fastest in the Market with Self-serve Flows and Chatbots.

Why Businesses Choose WhatsApp?

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Engage Effortlessly

Send automated messages, quick replies, and broadcast messages to communicate with customers.

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Gain Actionable Insights

Analyse and understand customer interactions to improve upon business and communication strategies.

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Integrate with Secured Conversations

Integrate WhatsApp with existing systems while ensuring security with end-to-end encryption.

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Connect-Across Journeys & Industries

Reach out to customers with structured, media-rich messages across buyer journeys, belonging to any industry.

Use Cases

Industry: Ecommerce

    • Challenge
      • Increasing product discoverability
      • Creating seamless purchase processes
      • Feedback and Post-purchase re-engagement
    • Outcome

      Redington has enabled the following advancements through the WhatsApp Business Platform

      • Notifying new and in stock products
      • Offering promos & discounts
      • Reminders on abandoned carts and upsell opportunities on in cart products
      • Shipping updates & information, Feedback surveys
      • Refills, Reminders and upsell recommendations on purchased products

Industry: Financial Services

    • Challenge
      • Information, updates, & discoverability of existing services, promos & rewards
      • Ease and safety in transaction processes
      • Customer Support & transactional issues
    • Outcome

      Through the WhatsApp Business Platform, Redington has enhanced-

      • Informing customers about reduced interest rates to boost new loan applications.
      • Giving bonus points and personalized promos.
      • Updating existing accounts and open new ones
      • Verifying recent transactions and reduce fraudulent transactions
      • Providing timely updates and payment alerts

Industry: Telecommunication

    • Challenge
      • Ensuring Lead generation and sales increment
      • Enabling proactive payment options and alerts
      • Carrying out customer service and ensuring loyalty
    • Outcome

      In partnership with Meta, Redington has now facilitated-

      • Notifying customers of data plan options, post-purchase warranties, additional product suggestions
      • Offering automatic payment options, payment and plan renewal reminders
      • Confirming product orders, offering additional, relevant products & less expensive plans based on current usage for customer loyalty
      • Alerts on activating data roaming

Industry: Automotive Industry

    • Challenge
      • Qualified Lead generation and sales increment
      • Providing information and updates on payment, insurance options and delivery scheduling
      • Conducting Customer Queries, Service bookings and loyalty programs
    • Outcome

      With the WhatsApp Business Platform, Redington has enabled-

      • Broadcasting promotional campaigns and industry news
      • Offering personalised car suggestions and warranties
      • Paperwork assistance on insurance and payment processes
      • Ensuring customer support and service appointment reminders
      • Updating customers on latest model releases and new features

WhatsApp Business for Any Company Size

WhatsApp Business Platform

WhatsApp Business products support businesses from large to small, see which product best fits your needs.

Enquire Now

Gain the competitive edge across all your business functions using the WhatsApp Business Platform. Get in touch with us now!

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