FAQs
Case Studies
Enhanced Performance and 24/7 Managed Service Support for a Healthcare Service Provider
- Business Challenges
- They had Single Tier Architecture with App and DB running on the same server.
- Web Tier and Domain controller running on the same Windows server.
- Heavy Impact to Application Performance and their monitoring revealed throughput issues.
- Had challenges to improve efficiency and lower costs.
- Monitoring and maintaining cloud infrastructure is difficult.
- Our Approach
- By implementing three-tier architecture helped the customer to overcome performance and throughput issues.
- Business Challenges
Infrastructure Deployment and 24/7 Managed Services for an E-Commerce Customer
- Customer Challenges
- Struggle to adapt to fluctuating demands
- Managing and maintaining on-prem infra consumes significant IT resources and budget
- Manually managing security updates and monitoring across multiple environments
- Encountered Performance issues
- No manpower for monitoring and managing cloud infrastructure
- Our Approach
- By implementing a greenfield setup for IAAS on AWS cloud, helped the customer to achieve the required level of scalability and security.
- Customer Challenges
A dedicated toll-free number for our Managed Service Customer:
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Process Automation
Automatic ticket creation with IVRS -
Prompt Callback
Support team within 30 minutes -
Multilingual Support
English / Tamil / Hindi / Kannada / Malayalam / Telugu