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Streamlining Business and Delivering Better Customer Service with Data Analytics
- Region MEA
- Industry Manufacturing
- Overview
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A leading automotive manufacturer was looking to enhance its operational performance through data and analytics. The car manufacturer had data from multiple sources but no actionable insights. Redington partner, Beinex Consulting, conducted extensive gap analysis exercises and created an analytics roadmap for business users to embark on the self-analytics journey. Through data literacy sessions and workshops, Beinex Consulting acquainted employees with the solution, smoothened adoption and enhanced operations.
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- Objective To move towards self-service and consolidate multiple data sources
- Challenges
- Self-service analytics and uniting multiple data sources
- Automate data generation
- Enable employees to leverage BI tool
- Outcomes
- Provided self-service analytics tool that was scalable and easy to adapt
- Increased employee receptiveness to using BI tool through workshops
- Helped increase business efficiency
