{"id":7013,"date":"2023-07-27T12:59:22","date_gmt":"2023-07-27T12:59:22","guid":{"rendered":"https:\/\/redingtongroup.com\/mea\/?p=7013"},"modified":"2023-07-27T12:59:44","modified_gmt":"2023-07-27T12:59:44","slug":"transforming-customer-experience-with-sitecore-on-microsoft-azure","status":"publish","type":"post","link":"https:\/\/redingtongroup.com\/mea\/cases-study\/transforming-customer-experience-with-sitecore-on-microsoft-azure\/","title":{"rendered":"Transforming Customer Experience with Sitecore on Microsoft Azure"},"content":{"rendered":"<div class=\"study-short\" style=\"padding-left: 10px\">\n<ul>\n<li><span class=\"sub-title\">Region <\/span>MEA<\/li>\n<li><span class=\"sub-title\">Industry<\/span>Finance\/ Banking<\/li>\n<li>\n      <span class=\"sub-title\">Overview<\/span><\/p>\n<ul class=\"inner-lists\">\n<li>\n            A leading enterprise bank in the middle east wanted to realize its goal of introducing new revenue streams and uniquely transforming user experience and customer relationships. Redington partner, Horizontal Digital, assessed the client\u2019s requirements through CX strategy workshops and journey mapping and arrived at the solution. Horizontal developed a comprehensive digital product for the bank using commerce, cloud and a series of customer experience strategies and delivered a \u2018Commerce as a Service\u2019 solution powered by Sitecore on Microsoft Azure.\n        <\/li>\n<\/ul>\n<\/li>\n<li>\n      <span class=\"sub-title\">Objective<\/span> To introduce new revenue streams and transform customer experience\n    <\/li>\n<li>\n      <span class=\"sub-title\">Challenges <\/span><\/p>\n<ul class=\"inner-lists\">\n<li>Offer commerce capabilities for customers <\/li>\n<li>Transform customer experience <\/li>\n<li>Build hyper-personalized and customer-centric services <\/li>\n<\/ul>\n<\/li>\n<li>\n      <span class=\"sub-title\">Outcomes<\/span><\/p>\n<ul class=\"inner-lists\">\n<li>Combines cloud innovation to power commerce as a service <\/li>\n<li>Cost savings, scalability and reduced TCO <\/li>\n<li> customer experiences <\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Region MEA IndustryFinance\/ Banking Overview A leading enterprise bank in the middle east wanted to realize its goal of introducing [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":7214,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[112,2,189,195,104,122,105],"tags":[],"class_list":["post-7013","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-by-technology","category-cases-study","category-cloud","category-cloud-solutions-services","category-services","category-software-applications","category-solution"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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