Efficient and reliable
technology support services

Unparalleled services, enriching experience

Ensure Services is the preferred technology partner for leading brands in Consumer, Retailer, SME and Enterprise segments for over 15 years. Headquartered in Dubai, we have a strong presence in 28 countries across the Middle East, Africa and CIS geographies. Our service portfolio encompasses tailor-made fulfilment of all kinds of requirements – be it repair services for your personal gadgets (Consumer Services) or IT solutions for your company (Enterprise Solutions). We use the best-in-class technology at an affordable price, yet never compromise on quality or customer convenience.

Driving impact




Owned service centres


Service partners


Brand partners

Delivering value added
services across enterprises

Enterprise Solutions
& Services

Harnessing technical ingenuity across verticals

  • SOC & NOC Services
  • IT Consulting Services Storage, Data Center & Virtualization Solutions
  • Converged Networking Solutions
  • ICT and Physical Security Solutions
  • Cloud Services & Solutions

Managed Services

Faster and seamless support services

  • Annual Maintenance Contracts (AMC)
  • Facility Management Services (FMS)
  • Managed Print Services (MPS)
  • IT Outsourcing & Helpdesk Services

Professional Services

Helping clients to manage and improve their business

  • RTB and Onsite Repair Services
  • DOA validations, Pats and Product Screening (NFF,CID)
  • One-time implementation projects
  • Vendor managed support
  • Migrations and Upgrades

Spare Part

Delivering impeccable quality for guaranteed success

  • Planning, Forecasting, EOL and NFF Management
  • Warehousing and Logistics Support
  • Procurement – In country and Overseas
  • Import and Re-Export Capabilities
  • E-waste Management

Ensuring Precision in Service Offerings

Delivery Model

Customer delight is always our first priority when it comes to delivery. Our expertise includes:

  • Remote Support
  • Onsite Support
  • Pickup and Delivery from End Customer/Channel
  • Carry in Support @SVC
  • Collection Points
  • Last-mile Technical Verification

Hardware Support

Our leading-edge hardware support covers:

  • Data Centre Support
  • Server Support
  • PC and Laptop Support
  • Printer Support
  • Smartphone & Tablet Support

Value-added Services

Creating exceptional value to brands & customers we support through:


  • Installation and Relocation Services
  • Upgrades and Migrations Support
  • Warranty Extension
  • Refurbishment Services
  • L3 Repairs


Know more about Ensure Services

Redington Group 2 May 1961 India Middle East Turkey Africa South Asia Singapore Distribution Logistics Support Services Cloud Services Print Services Redington International Mauritius Ltd Redington Distribution Pte Ltd Redington Gulf FZE ProConnect Supply Chain Solutions Ltd Ensure Support Services (India) Limited
Redington Group Chennai Tamil Nadu India
Prof J Ramachandran Chairman Redington Group
Mr Raj Shankar Managing Director Redington Group