{"id":8663,"date":"2024-04-02T05:39:16","date_gmt":"2024-04-02T05:39:16","guid":{"rendered":"https:\/\/redingtongroup.com\/cloud\/?p=8663"},"modified":"2025-08-26T09:43:48","modified_gmt":"2025-08-26T09:43:48","slug":"leading-online-ecommerce-firm","status":"publish","type":"post","link":"https:\/\/redingtongroup.com\/cloud\/cases-study\/leading-online-ecommerce-firm\/","title":{"rendered":"Infrastructure Deployment and 24\/7 Managed Services for an E-Commerce Customer"},"content":{"rendered":"<div class=\"study-short\" style=\"padding-left: 10px;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span class=\"sub-title\">Industry <\/span>Leading Online Ecommerce firm<\/li>\n<li><span class=\"sub-title\">Customer Name<\/span>ECommerce &#8211; Leading Technology distributor<\/li>\n<li><span class=\"sub-title\">About Company<\/span>Ecommerce offers a fully automated online platform designed to help our partners bridge the digital divide and accelerate their growth through digital transformation.<\/li>\n<li><span class=\"sub-title\">Workload<\/span>Three-tier architecture<\/li>\n<li><span class=\"sub-title\">Cloud<\/span>AWS<\/li>\n<li><span class=\"sub-title\">Project Scope<\/span>Implementation of AWS infrastructure &amp; Managed Service 24\/7<\/li>\n<li><span class=\"sub-title\">Offering<\/span>Greenfield Implementation on AWS for Resiliency and 24\/7 Managed Service<\/li>\n<li><span class=\"sub-title\">Tools Used<\/span>AWS Management console, AWS CLI, Site24\/7, Freshdesk<\/li>\n<li><span class=\"sub-title\">Customer Challenges<\/span>\n<ul class=\"inner-lists\">\n<li>Struggle to adapt to fluctuating demands<\/li>\n<li>Managing and maintaining on-prem infra consumes significant IT resources and budget<\/li>\n<li>Manually managing security updates and monitoring across multiple environments<\/li>\n<li>Encountered Performance issues<\/li>\n<li>No manpower for monitoring and managing cloud infrastructure<\/li>\n<\/ul>\n<\/li>\n<li><span class=\"sub-title\">Our Approach<\/span>\n<ul class=\"inner-lists\">\n<li>By implementing a greenfield setup for IAAS on AWS cloud, helped the customer to achieve the required level of scalability and security.<\/li>\n<\/ul>\n<\/li>\n<li><span class=\"sub-title\">Proposed Solution:<\/span>\n<ul class=\"inner-lists\">\n<li>AWS cloud gives organizations a transformational opportunity to change the way they do business. Customers find that their scalability opportunities and security posture increase when they move to AWS Cloud which equips them to respond in a more efficient way to the market dynamics.<\/li>\n<li>Redington helped set up the greenfield infrastructure on AWS cloud with cost-effective and competitive solution using the below mentioned services.<\/li>\n<li>Proposed managed service support for 24\/7.<\/li>\n<\/ul>\n<\/li>\n<li><span class=\"sub-title\">Outcome(s) &amp; Metrics for success<\/span><br \/>\nIncrease Availability ,Performance Efficiency, Operational excellence through automation, Up to date Patches, Security Optimizations, Cost Optimization.<\/li>\n<li><span class=\"sub-title\">AWS Services Used<\/span><br \/>\nMultiple AWS Accounts, Control Tower, AWS Organization, AWS GuardDuty, AWS Inspector, Route 53, Load Balancer, Web Application Firewall, EC2, Cloud Trail, Cloud Watch, Billing Alarm, EKS, RDS, DocumentDB, Elastic cache.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span class=\"sub-title\">Architecture<\/span><br \/>\n&nbsp;<br \/>\n<img decoding=\"async\" style=\"width: 100%;\" src=\"https:\/\/redingtongroup.com\/wp-content\/uploads\/2024\/07\/graph.jpg\" alt=\"Architechture Graph\" \/><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span class=\"sub-title\">Managed Service Benefits<\/span>\n<ul class=\"inner-lists\">\n<li>Resource Optimization, Cost Monitoring<\/li>\n<li>Backups and data integrity will be checked periodically<\/li>\n<li>Security Best Practices, Compliance Monitoring<\/li>\n<li>Proactive Communication about incidents<\/li>\n<li>Governance Policies, Automation<\/li>\n<li>Helpdesk support for 24\/7<\/li>\n<li>Offering 3 ways to create a ticket<\/li>\n<li>Tollfree now supports 6 regional languages<\/li>\n<li>Server patching will be done periodically<\/li>\n<li>Monthly report will be sent to every month and call will be scheduled for further improvements and feedback<\/li>\n<li>DR Drill will be performed once in a year<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Industry Leading Online Ecommerce firm Customer NameECommerce &#8211; Leading Technology distributor About CompanyEcommerce offers a fully automated online platform designed [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":9265,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-8663","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cases-study"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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